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Sportsbook Review : Pinnacle Sports
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Summary Review | >>Sign-Up
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Overall
Rating (1-5 Stars):
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Pros & Cons
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Pros:
Good variety of sports
Excellent customer service in numerous languages
Above average sports information
Cons:
Average website interface |
URL
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www.pinnaclesports.com |
Description
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From their off-shore location in the Netherlands Antilles, Pinnacle Sports Pinnacle Sports, operates a website that targets users across the globe. One of the first features a new user notes during registration is the myriad of languages and currencies supported. Users can choose from operating with the Australian Dollar, Canadian Dollar, Euro, Hong Kong Dollar, Japanese Yen, Malaysian Ringgit, New Zealand Dollar, Pound Sterling, Singapore Dollar, Thailand Baht, Taiwan Dollar or US Dollar.
The events, sports & leagues covered at Pinnacle Sports are both broad and deep. Those offered include Football, Rugby, Baseball, Tennis, Boxing, Golf, Racing, and more. Each sport category contains various propositions & betting lines. For example, on certain days up to 300 football props alone can be offered.
The process of signing up and creating an account is not intuitive, but is relatively painless. Users click the JOIN button on the website, sign up, and are emailed an account ID they can use. A minimum deposit of $50 is required to create an account online, although the minimum wager is only $1. Once a user has logged in, viewing the day’s lines is a simple two-click process of selecting a sport and proposition. Internet users also have the choice of placing bets by telephone, although the minimum wager when calling in is $100.
Funding one’s account is easy. The website accepts various forms of payment for US users, including: Western Union (fees waived for deposits of $1,000+), Bank Wire, Cashier’s Check, Credit Card, NETeller, WebMoney, and MoneyBookers. The site’s Help Section provides comprehensive information on each accepted payment method, including honest warnings and appraisals of each method. For example, they warn that due to stringent new return policies imposed by MasterCard, refunds on those credit cards can take several weeks to process, a fact that is overlooked or ignored by many other online wagering sites. A bonus of 10% is provided for all deposits of $250 or more.
When ready to make a withdrawal, players are presented with equally broad options – receiving a check via FedEx, Bank Wire, Neteller, WebMoney, or Moneybookers. Extensive care is taken to avoid fraud and misrepresentation here, asking users to provide identification and credit card copies for certain withdrawals, and requiring the withdrawals be made in the name of the account holder only. While such measures can be frustrating to new players, they ensure the security and privacy and all wagerers in the long run.
Customer service is from Pinnacle Sports is available 24-hours a day, 7-days a week via their website and by telephone. Given the variety of languages supported, it is not surprising that their staff is multilingual and several representatives are geared towards assisting international customers. The quality of service overall is good, as is the response time and accuracy.
Despite an average user interface, the PinnacleSports.com website makes it clear that Pinnacle Sports is a major player in the Sportsbook industry. The betting lines and sports offered are broad and attractive enough to interest most gamers. With comprehensive information available via their website and a dedicated approach to protecting the security and privacy of their users, the service also takes a marked approach of trying to build long-term relationships with their clients based on trust and honesty.
Upshot: Recommended |
Initial
Deposit Bonus
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None |
Initial
Deposit Bonus Terms
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Re-Load
Bonus
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None |
Re-Load
Bonus Terms
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Recent Contests
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None, but offer low vigorish on wagers. |
Sports Offered
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| Year
Started |
1999 |
Languages
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English, Italian, Spanish, German, Mandarin, Russian, Swedish, Norwegian, Israeli, Cantonese, Japanese, Thai, Malay |
Site
Speed
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Slow |
Deposit Methods
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Credit Card; Western Union; Bank Wire; Cashier’s Check; NETeller; WebMoney; MoneyBookers |
Withdrawal & Pay-Out Methods:
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Check via Federal Express; Bank wire to a bank account, Neteller, Moneybookers, or Pinnacle's internal credit card system (please see Credit Card, Neteller, Moneybookers and WebMoney withdrawal rules).
Fees:
$25 flat fee/withdrawal.
Our clients receive one free payout per month for withdrawals of $1,000 or more for cheques or wire transfers, with a flat fee of $25 for any additional withdrawals.
Clients also receive one free Neteller, Moneybookers or WebMoney withdrawal of $500 or more per calendar month. Neteller, Moneybookers or WebMoney withdrawals of less than $500, or more than one per calendar month, incur a fee of $15 per transaction. |
Minimum & Maximum Bets/Pay-Outs:
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Minimum Bet: $1
Maximum Bets:
$2,000 - Aussie Rules
$3,000 - Hockey
$5,000- Baseball, Basketball, Football, Rugby, Soccer
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Types of Wagers
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Parlays, Teasers, Straight Wager, Futures, Props, Moneylines, Over/Unders, Pointspreads, 1st & 2nd Half |
Customer Service
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Telephone Wagering Hours: 24 hours/day, 7 days a week.
Internet Hours are 24 hours per day, 7-days a week.
Pinnacle Sports offers multi-lingual Customer Services Consultants to respond to international customer e-mails.
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Software
Used
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V-Chip |
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